Notice

Todco Run Help Desk

Stuck on a feeding log, a missing vaccination date or a sighting you saved? Check the notes on the board below or leave a message. Every message is read and answered by Grace Bennett, who makes the app.

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Tell us which screen you were on and, if you can, your phone model and app version.

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If the button doesn't open your mail app, write to grace.bennett81@gmail.com. Replies usually arrive within a few days.

Pinned answers

How do I add a second (or third) pet?

Add a new animal from the pets list. Each one gets its own space, so feeding times, vaccinations, vet visits and weight readings never mix between animals.

Two of us feed the cat. Will the log sync?

Records stay on the device where they were entered. There's no account or cloud sync, so the log is shared only if you both use the same device.

Moving to a new phone?

Your records move with your phone's own backup (iCloud or Google device backup). Make sure backups are on before switching, then restore onto the new phone.

I saved a sighting. Does anyone get told?

No. A sighting is a private note on your phone that records what you saw and where. If an animal needs help, contact a local shelter or animal service yourself.

Why is location asked for?

Only so a sighting can remember where it happened. You can decline, and the location stays on your device.

Can I delete a pet's history?

Yes. You can remove single entries or a whole pet. Deleted records can't be recovered by us, because we never held a copy.

Is a vaccination date a reminder from my vet?

No. It's your own record. Always confirm upcoming vaccinations and treatment plans with your veterinarian.